Refund Policy for WeAreGurgaon
Last updated: April 05, 2023
We at WeAreGurgaon.com strive to provide the best possible experience to our customers, however, we understand that sometimes things might not go as planned. Therefore, we have developed a comprehensive refund policy to ensure that our customers feel secure and confident in their purchase.
Refund Eligibility:
- Our refund policy is applicable only for products and services that are purchased directly from WeAreGurgaon.com.
- The refund policy is valid only for purchases made within the last 10 days.
- To be eligible for a refund, the product or service must be unused and in the same condition as it was received.
- Refunds are only available for products and services that are defective or do not meet the specifications mentioned on our website.
Refund Process:
If you wish to request a refund, please follow the below-mentioned steps:
Contact our customer support team via email at hi@wearegurgaon.com and provide the following details:
- Order number
- Reason for refund
- Your contact information
Our customer support team will review your request and get back to you within 2-3 business days.
- If your refund request is approved, we will initiate the refund process within 15-30 business days. The refund will be processed to the same payment method used at the time of purchase.
Please note that the time taken for the refund to reflect in your account may vary depending on your payment method and bank.
Cancellation Policy:
If you wish to cancel your order, please contact our customer support team as soon as possible. We will try our best to accommodate your request, however, if the order has already been processed, it cannot be cancelled.
If you have any questions regarding our refund policy, please feel free to reach out to us at +9195400 68260 or hi@wearegurgaon.com. We will be happy to assist you.