Croma, Tata’s electronics retail chain run by Infiniti Retail, has grown into one of Gurugram’s widest store networks for phones, laptops, TVs, appliances and accessories. All eight Gurgaon stores below were verified operating in October 2026. Standard store hours run 11 am to 9:30 pm; festive-season hours stretch longer.
Croma stores in Gurgaon
1. DLF Mega Mall, Golf Course Road — Ground floor, DLF Mega Mall, Sector 28, DLF Phase 1.
2. Ambience Mall, NH-8 — S-207 & 208, 2nd floor, Ambience Mall, Ambience Island. The largest display range in the city for TVs and large appliances.
3. Sector 29 — SCO 313 & 314, 1st floor, Sector 29, near the Leisure Valley side.
4. Sector 12, Old Delhi Road — 241/2 Old Delhi Road, opposite Country Inn, the old-Gurgaon option.
5. Capital Business Park, Sohna Road — Badshahpur Sohna Road, Sector 48.
6. Mall Fifty One, Sector 51 — Ground floor, near Artemis Hospital Road.
7. Worldmark, Sector 65 — A212, ground and 1st floor, Worldmark, Golf Course Extension Road.
8. Reach 3 Roads, Sector 70 — the newest, serving the Southern Peripheral Road belt.
Buying at Croma vs online
Croma price-matches its own website in store, and the chain’s value lies in open-box inspection, same-day delivery on large appliances from the nearest store, and Tata Neu points that accumulate across Croma, BigBasket and Air India. Ask the floor staff about display-unit and open-box discounts toward month end, when stores clear stock; savings on TVs and laptops can be substantial. Extended warranty quotes are negotiable more often than customers assume, and bank-offer lists change weekly, so check the current list at billing before paying.
Service and returns
Returns and DOA replacements route through the store of purchase, so keep the invoice; for brand-warranty service Croma redirects to the manufacturer’s service centre, with its own ZipCare plans as the alternative. For Apple products specifically, compare with the Apple premium resellers in Gurgaon before buying, since exchange bonuses differ.
Updated October 2026.
Shopping at Croma in Gurgaon: offers, exchange and service
Croma, the Tata-owned electronics chain, is the multi-brand counterweight to brand-exclusive stores: phones, laptops, TVs, large appliances and accessories under one roof with demo units you can actually try. Catalogue and store-wise stock are visible on croma.com, and it is worth checking online price and the in-store price against each other, stores generally match their own website.
Getting the most out of a visit
- Bank offers and exchange bonuses change weekly; ask for the current cashback and no-cost EMI table before billing.
- Old-device exchange quotes vary by condition, get the quote first, then negotiate the effective price.
- For large appliances, confirm delivery and installation slots in writing, installation for ACs and TVs is booked separately after delivery.
- Extended warranty plans are optional; read what is actually covered before adding one.
Frequently asked questions
Can I return or exchange a product?
Unopened products within the return window are refundable per Croma’s policy; opened items are generally handled as service cases through the brand, keep the invoice safe.
Is it cheaper online or in store?
Prices track closely; in-store bank offers plus exchange can beat the website on a given day, and festival-sale weeks are the cheapest of all.
Comparing options? See our guides to Apple premium stores and authorised Apple service centres in Gurgaon.
